FlyerTalk Forums - View Single Post - Points stay: invalid certificate per front desk; demand cash rate payment if not reso
Thread: Points stay: invalid certificate per front desk; demand cash rate payment if not reso
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Old Jun 13, 2023, 8:06 am
  #10  
Kacee
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Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,647
Originally Posted by Repooc17
I recollect now during the check-in process, the representative noted the property's system was shown I am Gold with Marriott, except I am Platinum. She did mention the system had just been upgraded. She was able to see I was staying on points but the manager later told me she didn't do it correctly. Something's up...
Sounds like hotel IT problem.

Originally Posted by Repooc17
I have stayed in this hotel a lot over the years.
Wow, that's pretty poor treatment of a frequent guest, even by Parisienne standards.
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