Originally Posted by
rylan
Its not an actual room upgrade if they give you that other room without any of the access/benefits... especially in cases where it is the same room design/layout/space but the actual upgrade is for the access benefits that the room provide. That would be like saying oh we upgraded you to a lounge access room but you can't use the lounge, basically a 'sidegrade' not an upgrade
Congratulations, we upgraded you to an ocean view room. But please keep the blackout curtains closed - the view benefit is actually not included in the upgrade.
I know what my review of this property would say…