Originally Posted by Mill Creek Don
2) The later DL flight was either 1:20 later than the AF flight or 3:10 later. So there was time in CDG for the bags to transfer.
3) DL's "operational problems" weren't happening over in Europe, were they?
4) He's gotten no help from DL, with them telling him that he already has his bags. Or that they don't know where the bags are.
IMO, DL should be able to say that the bags are in SFO, ATL, CDG, Italy, none of the above, or unknown. To give the shrug just isn't right. And it is a whole day later.
2:This is AF and CDG we are talking about.
3:The operational problems are the reason that their baggage service center is overloaded and can't give the OP the personal service he/she desires.
4:We don't know that. I stood in a baggage office line yesterday and noticed a percentage of people with completely unreasonable expectations. Such people will always feel that service isn't good enough.
Lastly, If the baggage didn't leave CDG then DL are depending on AF for information. An unenviable position.
