FlyerTalk Forums - View Single Post - Hotel "Checking in" due to Due Not Disturb sign?
Old Jun 1, 2023 | 4:38 pm
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GUWonder
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Originally Posted by catbox9
I'm currently at the Radisson Blu in Copenhagen. I typically don't ever stay in Radisson hotels, but figured I would stay here. I checked into my room and put the Do Not Disturb sign on the door and didn't think anything of it.

I am currently in my room and the phone is ringing over and over while I'm trying to work so I ignore it. Not long after there is a never-ending pounding on my door. I have the deadbolt and latch on so I know they can't enter, but the knocking won't stop. Finally I open the door and am greeted by 2 men in suits asking if everything is okay. I explain I didn't ask for them and have a do not disturb sign on my door. They explained that it was policy to check in with guests who have such a sign on the door to inquire why the sign in on the door. I try to tell them to leave but they start to get relatively hostile and we both ended up raising our voices before they finally left.

It also happens to be 10:30 PM which I would think is a bit late for such annoyance.

Is this typical?

In case it matters, I checked in yesterday, I'm leaving tomorrow and have been out and about throughout the day both days so it's not like I've been in this room without leaving for a week or something.
Did they perhaps see you come into the hotel with or receive a guest/visitor of the perceived opposite sex or different perceived ethnicity to you? Their actions are similar to what hotel security types in the region sometimes do in the evening hours when they are supposedly concerned about prostitution, human trafficking or drug use on premises. Maybe they went to the wrong door; or maybe there was some kind of other confusion over the room since it was noted as if it should be unoccupied or have been checked out of already by the guest but the guest hadn’t checked out.

How long was the time between the first ring on the room phone and the knock on the door this evening?

Originally Posted by FlyingUnderTheRadar
I typically put the DND sign on my door at the beginning of my stay and take it off when I leave. I let the front desk know that and I will let them know if I need anything. Solves lots of problems.
I’ve seen that fail to keep housekeeping and the front desk from bothering me at this hotel and others within 30 minutes of CPH. Even with the DND sign on and it being daytime, housekeeping and the front desk don’t always pay attention like they should. Sometimes I wanted to think it was a language misunderstanding, but the DND signs/indicators being ignored is not a language misunderstanding. Hasn’t stopped me from using the DND sign and informing the front desk to leave the room alone, but just can’t count on it working.

Last edited by GUWonder; Jun 1, 2023 at 4:54 pm
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