Good afternoon,

On April 14th I was due to fly to New York (JFK) on EI 107. About four hours prior to departure I got a call from Aer Lingus informing me that the flight was to be operated by Vamos Air. I was disappointed but no issue in the grand scheme of things.

As I was checking in the agent informed me that because the J cabin on the Vamos A330 was smaller, I had been offloaded and was re routed through LHR with BA resulting in a delayed arrival into JFK.

As this would result in me missing my engagement in New York, I opted to be fly on the direct Boston flight as I was due to travel to BOS the following afternoon, April 15th.

I put in a claim for EU compensation when I arrived home a few days later but to date I have heard nothing from EI other than the auto response email.

Am I entitled to anything??

Many thanks for the advice.