FlyerTalk Forums - View Single Post - Issue getting nights credited - advice requested
Old May 29, 2023 | 5:09 am
  #5  
jahason
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Join Date: Mar 2004
Location: London
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No we arrived early afternoon.

There was always something really odd about these bookings. Before we arrived the dates on my Marriott Bonvoy app were for a few days before, as if we were a no show. So on my way over I double checked my reservation emails. But I could not check in online.

I have invoice showing we were at the hotel 3-6 May and then invoice also showing we were at the hotel 4-6 May (twice).

Then we selected the free breakfast option and the restaurant tried to charge me for this. They admitted themselves there was something confusing with their system. So on one of the invoices they charged me then refunded me.

Perhaps I confused the system by having two reservations 3-5 May & 5-6 May. I did two because I could only get the basic room for two nights. So I got an upgraded room for the third night, which was available. We actually never changed rooms.

Last edited by jahason; May 29, 2023 at 5:22 am
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