Hi Abbey,

Thank you for taking up the case. I have replied to you by email.

The issue is that the hotel provided me with two invoices both for 4-6 May whereas I had two reservations 3-5 & 5-6 May.

I have written to the hotel asking them to re-issue invoices based on actual dates when we stayed there.

I guess lesson learnt for everyone is to make sure dates on invoice accurately match actual stay.