Originally Posted by
blue2002
2) I disagree with your "You do not need wifi on a flight". WiFi is not needed for the plane to get from A to B. That said, a lot of people use WiFi for work. As WiFi is part of the offered service, passengers can rightfully expect it to be available. Of course, they would be wise to make contingencies in case it is not.
Personally, I don't find I can do any serious work on a plane. Relatively painless things like answering routine e-mail perhaps. But not much more.
This said, I do find internet access useful for instance to deal with issues associated with my trip. such as, checking status of next flight. Or making arrangements if the flight is getting delayed.
Then there are the often cases when it's not working right. When the crew starts inventing the best answer they can come up with to expin. Such as, "when we are over the ocean it doesn't work, does it?" Or, the very common case, when accessing aeroplan login times out. Which might well be an air Canada issue rather than gogo.