FlyerTalk Forums - View Single Post - Standardized script for Globalist check-in?
Old May 15, 2023 | 10:04 pm
  #8  
59Impala
formerly a193991
2M
50 Countries Visited
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10 Years on Site
 
Join Date: Dec 2014
Location: ZRH - Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX FTL, former LX SEN; AA LTG
Posts: 5,123
I honestly don‘t really care either. If ot is standard, it is probably off a script, so not really personal, as someone at the Chicago Headquarters told them to do so.

I much prefer something like this, what I posted in The HR Dar es Salam thread

https://www.flyertalk.com/forum/32023014-post10.html

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check-in was efficient and friendly. when the agent pulled up my reservation, she noticed I was LT Glob. "you are a Lifetime Globalist" ... then a pause for about 5 seconds and then a... "wow".. . don't seem to be that many LTG there... she thanked me for the loyalty and I could feel in her voice that it was truly appreciated and came from her heart..... not like the standard "thank you for your loyalty" in the US.
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