Originally Posted by
OhDoctor
Recently had three consecutive stays at limited service properties in which the desk agent at check-in simply handed me my key without acknowledging Glob status or even offering a bottle of water -- Hyatt House Mt. Laurel, Hyatt House Carlsbad, Hyatt Place Garden City. I know these are budget properties, and I'm not entitled to any real benefits (and I'm definitely not looking for "upgrades"), but how hard would it be to spend 5 seconds saying something along the lines of: "I see you're a Globalist, thank you for your loyalty. Can I offer you two bottles of water?" Is there really no brand standard greeting at these properties? Has there ever been one?
Acknowledging your status is part of the “standard” process.
Personally I’d rather save the five seconds and not have to waste time listening to it.