FlyerTalk Forums - View Single Post - GUIDE: EC261 / EC 261/2004 “EU” complaints, compensation and AA
Old May 14, 2023, 7:27 pm
  #30  
kmandrew
 
Join Date: Apr 2004
Location: Omaha
Programs: AA Life Plat 4mm, Hilton Diamond
Posts: 1,461
Ticketed ATH/LHR/OMA/ORD AA award - booked 4/18
BA cancelled 10:15 ATH-LHR put us on the 15:30 flight which of course now requires an overnight; we booked t4 Hilton for £159 - no food/ travel expense (dinner in the lounge/AC T3 next morning)
BA created a case number, I mailed a hotel copy/BA record locator to Washington DC
BA sent a second email saying they are working on it.
Since we got home at 18:30 on 4/19 instead of 21:30 on 4/18 I asked if EU 261 ($600?) was appropriate - no word yet
Anything else I should do?
kmandrew is offline