FlyerTalk Forums - View Single Post - Dysfunctional Refund button on FlyTap
Thread: Dysfunctional Refund button on FlyTap
View Single Post
Old May 1, 2023 | 8:50 am
  #9  
toz100
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Feb 2016
Location: Frankfurt
Programs: QR Platinum
Posts: 272
Originally Posted by mrkymark
That's good to know that their Social Media Team could take care of that for you. I would have never thought.

Yes! I have two recent personal data points actually:
1. Cancellation within 24hrs of booking: refund processed in 3 weekdays.
2. Cancellation of a ticket >24hrs of booking: refund processed in 7 calendar days

Both confirmed back to original payment. TBH was a little surprised I even saw refunds processed from TAP without any further effort.
Both were also requested via FlyTap online refunds site.

Update: Refund paid after one week.
toz100 is offline  
Reply