Originally Posted by
Oxon Flyer
Just for clarification : do you wish to claim missing bonus points, or complain about missing bonus points, having already used the standard online claim form ?
The standard claim form, as I understand, is where an entire stay has been omitted from the records. My issue however is with missing bonus points for expenses / incidentals incurred during the stay. The basic stay has posted but not the bonus points
Originally Posted by
Orange County Commuter
Just call
That form apparently goes into a black hole.
I cannot call - hence the question