One-way international tickets increase the chances for being hit by a check-in inhibitor. But it’s not always consistent. Were you booked on a separate/different record locator from each other? Different countries of citizenship from each other?
Originally Posted by
whitewave
there was some kind of issue on the ATL to YUL leg…when boarding I though DH was behind me and 5 mins later he still wasn’t at the seat. he was the last one on the plane… said there was some issue with his passport and seat assignment, so I guess it was two issues. We are in Montréal now, so we made it.
thanks for the trouble shooting help
Did his Delta profile perhaps have stored in it an older/expired passport while he was trying to travel with a newer passport? Sometimes an airline will end up pulling a seat assignment when the pre-check-in transmission of passport details to the USG result in an alert over a passport/passport-related identity issue, but that’s not common.