Originally Posted by
Jamester
Yes something certainly changed with them. When my card expired recently, they weren't going to send me anything unless I emailed them (using a form in their website). And when my Driver License on file expired, they asked me for a copy before they could send a renewal card (and that was 3 yrs ago).
It was similar for me except they didn't e-mail me proactively. I waited for the replacement card, which previously arrived on its own, but one never showed up. When I reached out, ICBC requested my DL. I only got this card for use in Mainland China, but for obvious reasons I haven't been there in over 3 years.
I'll still keep the card for future travel, but I haven't made more than one small transaction stateside since December 2019.
Finally, when I applied for the card in November 2016, the employee in the branch said I needed a bank account. Their minimum balance is now $1,000 to avoid a monthly fee if that is a consideration for anyone looking to get this card now.