Originally Posted by
beachfan
If I am correct, a plain Ambassador isn't eligible for an upgrade on an award stay, but a Diamond Ambassador is (one category, on a space available basis).
The T&Cs of Ambassador state as follows regarding the guaranteed upgrade:
- On IHG® One Rewards Reward Nights and Free Nights, the guaranteed upgrade benefit is not applicable and is subject to availability. Refer to IHG® One Rewards terms & conditions.
So, in fact, you may get an upgrade on award stays, and I have heard of many cases where a member does.