Originally Posted by
schriste
If I have one upgrade coupon and 7 planned Amtrak trips... how is Amtrak supposed to know which, if any, train I want to apply it? Amtrak does not hand out unlimited upgrades as the domestic airlines do.
Nor have lots of airlines, but their IT dealt with it.
On American Airlines, years ago, you would click on “Request Upgrade” for the flight that you wanted to use an upgrade coupon for. Then the upgrade would be processed automatically.