Originally Posted by
kicking_cans
Curious what the record is amount of time AA puts you on hold. Currently at 90 minutes, and still waiting to book a reward trip on a partner airline.
I'm guessing 3 hours is the record.....
Not AA, but the day trump announced the Covid Travel Ban I was about to leave on a trip to Greece. I was on hold with Delta for over 9 hours, and then said .... it and took an Uber to LGA (even though I was not flying out of LGA it was just the closest airport) and their ticketing desk gave me a direct line for support that rang straight through.