Originally Posted by
kicking_cans
Curious what the record is amount of time AA puts you on hold. Currently at 90 minutes, and still waiting to book a reward trip on a partner airline.
I'm guessing 3 hours is the record.....
3 hours is a rookie time if we're talking about records. There have been people who've requested a call back (albeit during IRROPS) and it's taken 24 hours or more.