You never stop learning. Redeemed points a few weeks ago for BTV-JFK-ORD in mid-June. Received email today to the effect that a schedule change had blown up my connection, but when I called up the record locator on Manage Trips the screen looked like it'd had a stroke; my BTV-JFK was now running one hour later, but no onward flight was suggested.

In agent chat I learned that starting in June JFK-ORD is covered after 600am by AA metal only, and TrueBlue redemption flights cannot be rebooked onto AA metal -- even when JetBlue causes the disruption, even when JetBlue markets a particular AA service, even when there's no alternative.

I was given no option but to cancel. And casting around on the website I see that effective Tuesday 6 June, it is impossible to travel on points BTV-ORD.

"You're All Set to Jet" ... unless we change our minds.