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Thread: what benefits with Diamond Select?
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Old Apr 18, 2023 | 12:39 pm
  #15  
formeraa
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20 Years on Site
 
Join Date: Jul 2001
Location: Phoenix, AZ
Programs: HH Gold, AA Gold
Posts: 10,603
Originally Posted by macaron95
FINALLY !

booked a BW Signature hotel in Lille (France) and contacted them for an upgrade. The girl only answered « let’s see upon availability on arrival day » with not much attention to my status.

I cancelled the booking and took another BW in Lille (better). The hotel offered to upgrade me even if it’s a month in advance.

Some hotels just don’t care. Hopefully there are still some good BW paying attention to loyal members
You did the right thing! Take your business to a hotel that appreciates your business!
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