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Thread: Dysfunctional Refund button on FlyTap
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Old Apr 12, 2023 | 10:32 am
  #8  
mrkymark
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Originally Posted by toz100
Thanks! The TAP Facebook team now cancelled it. Did you get back the money quickly?
That's good to know that their Social Media Team could take care of that for you. I would have never thought.

Yes! I have two recent personal data points actually:
1. Cancellation within 24hrs of booking: refund processed in 3 weekdays.
2. Cancellation of a ticket >24hrs of booking: refund processed in 7 calendar days

Both confirmed back to original payment. TBH was a little surprised I even saw refunds processed from TAP without any further effort.
Both were also requested via FlyTap online refunds site.
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