Originally Posted by
Antarius
Well other airlines have adapted and changed, AA remains relatively rudderless and with the status quo, despite having enviable partners in hubs that many would kill for.
Since Crandall, save for a brief period with Horton, we've seen incompetence at an unprecedented scale - Carty, Arpey, Parker, Isom. 25 years later, the new American is the old American.
It is truly incredible how much optimism I felt with Horton at the helm. I remember meeting him a few times, and talking to employees about him, and he seems like the last corporate leader of AA who had anything close to approaching a coherent vision of what the airline could be and what it stood for.
It is crazy how low the bar has fallen and yet AA’s current executive suite still fails to meet it.
(I also feel sad thinking how neither SFO nor SJC would be on such a printed foldout today. Imagine the AA OGs just completely capitulating one of the highest business spend markets in the US.)