FlyerTalk Forums - View Single Post - United’s 24-hour cancellation / flexible booking policy ...

Apr 7, 2023, 5:49 pm

#68

Lux Flyer

Join Date: May 2017

Posts: 2,281

Quote:

Originally Posted by HGFNJ

Wow. Ok. I also called United as I posted this message. The CSR took some time to review and said if I cancel before 24 hours, no issue; but within 24 hours, and I might only get a credit but not a refund. Kind of sucks. Want to go with WineCountry's answer, which I thought made sense.
May be call again and also check?
I have had this happen (different answers by different CSR) in the past.

Pull up your reservation under My Trips on United.Com; underneath the itinerary information box, on the right side, there are some links, Fare Rules, Email Receipt, etc. Click the fare rules one.

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