FlyerTalk Forums - View Single Post - United’s 24-hour cancellation / flexible booking policy ...
Old Apr 7, 2023, 4:07 pm
  #67  
WineCountryUA
Moderator: United Airlines
 
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Originally Posted by HGFNJ
Wow. Ok. I also called United as I posted this message. The CSR took some time to review and said if I cancel before 24 hours, no issue; but within 24 hours, and I might only get a credit but not a refund. Kind of sucks. Want to go with WineCountry's answer, which I thought made sense.
May be call again and also check?
I have had this happen (different answers by different CSR) in the past.
The best answer is to read the fare rules. CSR guesses are useless.
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