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Old Apr 7, 2023 | 12:27 pm
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FamilyFlyer23
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Join Date: Mar 2023
Location: EWR, JFK
Programs: UA MileagePlus, Marriott Bonvoy, Amex Rewards, JetBlue TrueBlue
Posts: 46
Problems purchasing checked bags

Hi, I recently cancelled a points ticket with JetBlue (see my post on this thread Why can't I use travel bank on a points flight (for the taxes portion) on 4/4/23) and re-booked with the points and the travel bank. Then, I logged into my account to purchase the bags. That was also on 4/4. Ever since that day, I have a pending charge (it still says pending as of today) of $60 for 2 checked bags from JetBlue on my Amex card. However, my JetBlue account shows that I haven't purchased any bags and the agent in the chat says she can't see any bags purchased. Has anyone ever had this problem?! Thanks

Last edited by FamilyFlyer23; Apr 7, 2023 at 12:31 pm Reason: Typo
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