Originally Posted by
kcaluwae
Sorry for this newbie question (only just diamond) and I've never heard of lounge check-in.
Does this mean that as a diamond instead of going to the reception for check-in you just head to the lounge?
At many hotels, yes. Sometimes if you go to reception, when they see you are Diamond they will then escort you to the lounge for check-in rather than process your check-in themselves at reception.