Originally Posted by
khkchan
UA had the ConnectionSaver(tm) before COVID. Guess it is enhanced away during these years.
No it is still there. ConnectionSaver does not guarantee all connections would be saved. It is a process that determines which flights
can be held (taking into account various factors) for connecting passengers. ConnectionSaver actually benefits both UA and passengers, so it was not “enhanced away”. All passengers did not miraculously make their connections pre-Covid, even with ConnectionSaver in place.