Originally Posted by mnredfox

Need help with a recent flight that didn't post. The other week in a single day I flew: SLC-AAA-SLC-AAA. Don't ask why but I had a few things change on the fly for work. Each segment was on a separate 006 ticket/PNR. The last segment SLC-AAA didn't post. That segment was on a full B fare (hence I want the MQM bonus and the MQDs).

I waited 72 hrs and after not seeing it post I submitted it online for credit with the ticket/PNR. DL.com found it and said I couldn't earn anything due to reason code "O" which states "We're sorry, we are unable to fulfill your mileage credit request because we are showing multiple flights for the same route due to a flight delay, change or reroute. Please fill out the below Partner Flights and Other SkyMiles Partners section and a Reservations Specialist will review your request."

I called the DM line several times and got agents who just didn't understand my request. They kept telling me I already got credit for that flight (referring to the first SLC-AAA flight and referencing that flight number) or saying the same thing for the flight number I am requesting on a different day (I fly the SLC-AAA route often).

I finally got a DM agent who supposedly understood my request and said he submitted it to Skymiles. 4 days later still nothing.

Any advice on how to get credit?