FlyerTalk Forums - View Single Post - Redeeming an award but points expired anyway ?
Old Mar 20, 2023 | 12:24 am
  #10  
jedicat666
 
Join Date: Jun 2014
Programs: IHG Spire Ambassador, HHonors Diamond, Hyatt Platinum, SPG Gold
Posts: 413
Originally Posted by nexusCFX
I completely agree and I hope it didn't seem like I was accusing you of trying to game the system. I would have been caught off guard by this as well as although I can reason it out seeing it in this thread, I would not think of it at all in managing my own account. It's a pretty sucky situation.

If I were a Marriott agent I would give you your points back. As for the actual Marriott agents...
How I wish you were, although I'm not sure if they have the authority. I'm actually betting that they are specifically told to deny it using the "to be fair to all members" phrase at all costs. Usually in cases like this, its not unreasonable to be given a one-time exception or goodwill. (at most other companies)
However, I'm dealing with Marriott. So....already ready to get #bonvoyed.
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