Originally Posted by
BigFlyer
Not sure this is any way to run a railroad - having a policy on your website which is not followed and is contradicted on another part of the website.
Unfortunately, UA's site has several examples of this type of contradiction. For practical purposes, it seems that everyone has 24 hours and the 7-day thing isn't enforced. A cautious customer could take a screenshot of the verbiage you quoted prior to purchase. If UA were to decide to contest one, I suspect they'd back off upon being presented with the screenshot, although it might take a DOT complaint to get someone at UA to read and to understand the request.