Originally Posted by
Chatter
I got CX booking reference from VN's manage booking page already, but still no luck either when calling CX or on CX's website. CX's stance is none of my biz, why calling me, my job is to take you there and that's it
First, I assume you have tried to put the CX (Amadeus) record locator on CX's website, but you could not select seat on CX MMB, right? I would try that first if you haven't.
I am actually not sure if the codeshare agreement between CX and VN is free sale or block seat. There are some instances where advance seat selection is indeed technically impossible or limited, such as some of the QF/CZ and CI/KL code-share flights.
Indeed, when trying to pull out the VN*/CX on Sabre (the system also used by VN), a seat map is not generated.
Code:
4G*VN3563J1APRHKGSGN/O
„FLIGHT OPERATED BY ANOTHER CARRIER„
The last thing I may try is to use some other sources to get the seatmap of the CX flight (CX online booking, EF, KVS, or you can put the flight number and date here), find the desirable seat number, and call VN and ask VN to request the specific seat directly (using the "RQST" command if they use a command-based system), instead of trying to open the seat map to select seat (which they can't).