Maybe cause Google has worsened the utility of Maps?
It tells me a hotel I frequent no longer has a location and does not let me navigate there.
It reports stores as open when they are closed (stupid me, clicking the "open now" checkbox doesn't actually filter which ones are open) and vice versa.
It lists Taco Bell as a grocery store.
And if you happen to be in adverse weather conditions it gives the stupidest advice (make a left turn and then a u-turn. In a city that just show the most snow it has seen for half a century. I wonder how many got stuck because of their stupidity following Google Maps, rather than their inability to drive in the snow).