Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,038
So if you paid a rate that included tolls and the driver is taking routes that circumvent them and add additional time to the trip, t think that would be grounds for a low driver rating and refund request,