Originally Posted by
bilofsky
If you need anything from AA, be careful when booking through JB Vacations. They aren't Jet Blue.
They are part of JetBlue, but they are in a different department, and aren't as knowledgeable as regular agents. Unfortunately, Vacations bookings are indeed untouchable by regular agents until they take control of the ticket on day of departure.
I think the best way to handle this would be to have the number changed out at the airport checkin counter.