Originally Posted by
kennycrudup
I think it's just another of those "it just depends" situations; I finally got thru my 2020-issued coupons mid-Spring last year, and now sitting on a stack of ones expiring mid-late this year; it's not uncommon (and for many years) for them to either not collect the coupons, or get a "Buy One, Get N" deal if they felt like it. Of course, there's the by-the-book-ers, but the odds have been so much in my favor it's quite alright, earning them just a hair faster than I can spend them.
The thing was, I didn't see them collect any sort of payment from anybody. The FA on the first flight did see my coupon sitting out, and said he would be back to collect it, but he never came back. Who knows?