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Old Feb 17, 2023, 4:26 pm
  #791  
Emick
 
Join Date: Jun 2021
Posts: 113
Originally Posted by Emick
😂 I just can’t help myself 🤷‍♂️
...to prove it :-)

1. Called the US hotline (a veeeeery sllllloooow lady): "Non-refundable rate incl. breakfast is a special package which we do not match, sorry." Aha.
2. The next did not understand the difference between Executive <> Guestroom (the lowest category), mixed up many times during the call on both sites what is and is not available and what I was claiming until I simply gave up, thanked and hung up.
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