FlyerTalk Forums - View Single Post - Oneworld - how to contact RTW website problems
Old Feb 8, 2023 | 6:58 am
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gsr1
 
Join Date: Nov 2021
Programs: BA Executive
Posts: 2
Oneworld - how to contact RTW website problems

Does anybody know if there is an email address for Oneworld.com that I can send a query to?

Their web site does not show any contact email addresses.

I am trying to book a “round the world” trip "London – Tokyo – Sydney – Los Angeles – London" but keep getting error messages, either:-
  1. No flights available for Tokyo to Sydney, despite numerous flights if searching directly on Qantas.
  2. For Sydney to Los Angeles the site insists on going via Asia, ignoring the direct flights offered by American and Qantas.
This worked perfectly last year, but I did not travel due to the ongoing Covid situation (especially in Japan).

I am being very flexible with dates, +/- 30 days for November, so no reason for not being able to find flights.

Does anybody have similar problems?

Any help that you can offer would be greatly appreciated.
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