Originally Posted by
irishguy28
Note that, unless your flight was actually cancelled by the airline, I don't think the voucher would have become refundable but would have had to have been redeemed on a new flight. If you voluntarily cancelled the ticket yourself, then the voucher would have lost its value 12 months after being issued if not used on the Air France website to book a new ticket.
If I recall things right they gave for a while fully refundable vouchers, also if you cancelled yourself. That was the case with the ticket booked early 2020 via the travel agent of my company and was cancelled on my request in March 2020. Then somewhere end 2021 or early 2022 KL/AF changed its policy - they still allowed cancellations, but from then on gave vouchers valid for one year (no questions asked - I used this to cancel an AMS-BOS ticket for June 2022 since I had to adjust dates - I cancelled instead of changing the flight since I could then buy a much cheaper ticket) . So OP likely got a refundable voucher.