This just happened to me with Star One. New account 6/2022. Started depositing MO's in July 10 per month, eventually withdrawing but not all the dollars and not right away after depost. Been doing this until today got a call for why the transactions. My son owe's me for a loan. I deposit here to keep things separate, then cash out to the lending company. Ok, I'l pass this along. Nothing else said. Go to log on, locked out. Called again. well sorry forgot to tell you you can't access your 5k. Not sure how long it will be until we have time to review, can't promise a month. Should I file a CFPB or wait it out?