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Thread: What is IHG EXACT policy on room upgrades
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Old Jan 24, 2023, 1:02 pm
  #3  
anonsa
 
Join Date: Jun 2022
Programs: ihg
Posts: 2
Originally Posted by 336
Ambassador one category upgrade "guaranteed".
​​​​​​Diamond room upgrade upon hotel's discretion.

You could interpret that as 2 category upgrade for Diamond ambassador at a well wiling hotel. Though that rarely happens.

so diamond members are not even guaranteed a 1 room category upgrade ? It is all up to the hotel if they are WILLING to do it?
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