FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread
Old Jan 22, 2023 | 10:36 pm
  #2755  
ikwia
20 Countries Visited
5M
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Join Date: Mar 2005
Programs: UA 1K (former PP), AA PPro (3MM, former CK), Marriott Ambassador and LTT, Hilton Gold, Uber One
Posts: 1,429
Originally Posted by ExpertFlyer Voice
We don't see any support email from you so we can't look up your account and tell you the exact reason you got the captcha, but it isn't new. You'll get the captcha for various reasons, including IP address and if you do a large amount of searches in a short amount of time. One thing to try is to log out of EF and close all EF browser tabs (or try from a private browsing session) and see if you still get it. If you need further help please email us directly.
OK, thank you for that info. I will see if I continue to see this, and if so, will reach out to you directly. FWIW, I wouldn't consider my usage today any different from what I frequently do, but I understand it may not look that way to the system or that there may be other factors at play. Thanks for being so responsive to posts here.
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