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Old Jan 21, 2023 | 9:28 am
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BlooJoo
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Join Date: Sep 2019
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Question AeroMexico Award Tickets Refunds

https://aeromexico.com/en-us/flying-...m/award-ticket

This is very confusing, because there are "Club Premier Award Tickets", "SkyTeamŽ Award Tickets" and "Dynamic-Fare Award Tickets". Does anyone have any real-world experience with this?

For "Club Premier Award Tickets"
For Award Tickets purchased on or after September 17, 2020, if the Club Premier Member requests Club Premier to cancel their Award Ticket after a period of 24 (twenty-four) hours from the redemption of the Award Ticket, they will be charged the following cancellation fees: Cancellation Fees for Award Tickets: The cancellation fee for Award Tickets will be $1,930.00 (one thousand nine hundred and thirty pesos 00/100 Mexican Currency) for domestic flights and $2,900.00 (two thousand nine hundred pesos 00/100 Mexican Currency) for flights to and from abroad.
For "SkyTeamŽ Award Tickets"
SkyTeamŽ Award Tickets will be refundable, provided the trip has not started.
For "Dynamic-Fare Award Tickets" (after the 24 hour grace)
​​​​​​​Once the aforementioned period has elapsed, Dynamic-Fare Award Tickets operated by Aeromexico cannot be subject to cancellation or reimbursement.
So, looking at MEX-LAX, AM metal, I assume it's not a SkyTeam ticket, so is this a "Club Premier Award Ticket" or a "Dynamic-Fare Award Ticket" I'm talking about the 36,000 J fare, which is the orange column. I'm guessing it's a "Club Premier Award Ticket" since it's reimbursable with cost? Assuming that's the case, the cost is about $3000, which is a little more than the taxes, so do they just charge the difference or do I lost the taxes and pay the fee?

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