FlyerTalk Forums - View Single Post - KLM Delayed Flight Compensation
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Old Jan 14, 2023 | 5:09 pm
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Fabo.sk
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If your delay is under 4 hours, the airline can lower the compensation by 50%. I assume your post contains a typo since the compensation for this flight is 600 EUR, not 800.

The airline can offer vouchers in a higher value than cash payments; this is what I suspect happens here:

> you have a delay of 3+ hours, which by precedent is equivalent to cancellation
> however the delay is less than 4 hours, which triggers the cause allowing the airline to lower compensation by 50% (for this type of flight)
> you are therefore entitled to 300 EUR pp
> airline offers you 500 EUR pp in vouchers as an alternative
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