FlyerTalk Forums - View Single Post - Question: Not seeing all options when trying to pay cash vs points

Jan 10, 2023 | 9:37 pm

#1

theranj

Join Date: Dec 2017

Location: YCD

Programs: AC 75K, Marriott Platinum Elite, HIlton Honors Gold

Posts: 586

Not seeing all options when trying to pay cash vs points

I've never encountered this scenario before - hoping someone here has some context:

I want to fly YCD --> YYZ with a stopover in YVR; flights AC8028, then AC184
When I search on AC utilizing Aeroplan Points, I can see the flight fine
When I search on AC utilizing paid <cash>, I cannot see the flight at all

The only thing I can tell is that the layover in YVR is just over 3 hours - so all of the paid options are not showing layover times longer than that, although if I use points I see them fine. Is this normal?

I tried calling into an agent and they were able to price it out after some back and forth. I didn't book it yet though but at least I know she was able to price it out for me.

<and for those wondering - my use case is utilizing R-space via Aeroplan points for my wife, and utilizing R-space for myself via paid fare for the SQD>
Via Points - can see the flight

Via Cash - no flight

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