I reached out to Twitter inquiring about 25k codes for a 1/1 return flight that I voluntarily cancelled (I drove when 12/28 outbound flight was cancelled).

Twitter support asked to take over the case and handle directly. Sure, no problem.

I submitted receipts for gas/food incurred on 12/28 and 1/1 totaling ~$500. Approved. A check will be mailed to me.

I also requested reimbursement for use of personal vehicle (wear/tear). Denied.

Also received $250 travel voucher for each pax.

No 25k codes for the return flight. I received 25k codes for the outbound flight.

I’m content. I think fair outcome.