Originally Posted by
cmiller11101
The only thing you can do is move seats. This problem is very well-known. Tell the ISM about the problem, make sure they do a write up, and move seats. You should also file a complaint on the CX website, especially if you have status.
-Chris
Many thanks. I had the same problem again on the return flight to London, and as was the case with the other sectors, the J cabin was full so no possibility to move seats. I heard another passenger complaining about the same thing so it is clearly widespread. Have submitted a complain on the website as you suggested.