Hi!

I made a booking for one hotel and got trapped by the famous Accor website.

On my first trial, I failed to proceed with this 3D validation so I thought the booking reference had not been made and tried making one more new booking.

My second trial went through and I got a confirmation mail from Accor.

But when I checked my account I noticed that I have two booking references for the same hotel! But the first failed booking did not go through the validation so nothing charged.
So I clicked on cancellation button, but after I canceled the booking, I again noticed this scary message "the amount due is not refundable".

If I do not wanna go to the hotel I can ignore that message but now I am worried because I will be present at the hotel and they can even charge me for this cancelled booking!! ( ..

Is there anybody having the same problem? How could they make a booking reference without even going through the payment process?