Originally Posted by
wrldwide1
You’ll get a response however you choose to contact but I don’t think you’ll get the result you’re looking for. You needed to check out on the 31st.
for the future, if you have to stay in town for another night, stay somewhere else for the additional night.
The bolded part shows how insane the non-bolded part would be. No sane "loyalty program" essentially forces a customer to spend money with a competitor because of some technicality buried deep in T&Cs.