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Thread: *rant* useless texting system
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Old Jan 4, 2023 | 12:39 pm
  #3  
joeyday
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Join Date: Oct 2022
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I have found that when you use the chat to change a ticket, you are initially chatting with a contracted agent. Even if you authenticate, they require you to repeat all the info. Then when you have picked a new flight, they transfer you to a reservations agent who can actually change your ticket.
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